Welcome to CabMantra. By accessing our website or booking our services, you agree to these Terms & Conditions. Please read them carefully before confirming any trip, stay, or spiritual service.
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Services
Services Provided
CabMantra offers cab booking (local and outstation), hotel reservations, tour packages, VIP darshan coordination, poojan services, event travel planning, and guide arrangements. Availability may vary by location, date, and external conditions.
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Booking
Booking & Confirmation
A booking is confirmed only after direct communication and approval from the CabMantra team. You must share accurate name, phone number, pickup/drop details, and travel schedule. CabMantra is not responsible for issues caused by wrong or incomplete information.
03
Payments
Pricing & Payments
Fares and package rates are shared clearly at booking time. Our pricing is transparent, but extras such as toll, parking, state tax, night charges, or special requests may apply. Payment terms — advance or full payment — follow our Payment Policy and the agreement discussed during booking.
04
Refunds
Cancellation & Refund Policy
Cancellation and refund rules depend on the service type. Inform cancellations as early as possible. Refund eligibility depends on timing, service category, and partner involvement (hotels, temples, etc.). Some bookings may be partially or fully non-refundable — see our Refund & Cancellation Policy.
05
Conduct
User Responsibility
Customers are expected to behave responsibly during travel and at partner properties. Damage to vehicles, hotel property, or partner assets due to negligence or misconduct may be charged to the customer. Illegal activity or inappropriate behaviour can lead to service cancellation without refund.
06
Partners
Third-Party Providers
CabMantra works with drivers, hotels, and other partners to complete bookings. While we aim for reliable service, we are not directly responsible for partner delays, service quality, or conduct. We will support genuine concerns wherever reasonably possible.
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Force Majeure
External Factors
CabMantra is not responsible for delays or disruptions caused by traffic, weather, road conditions, government orders, or other unforeseen events. Plans may need adjustment, and customers are expected to cooperate in such situations.
08
Temple
VIP Darshan & Poojan Arrangement
VIP darshan and poojan services depend on temple authorities and local management. CabMantra coordinates arrangements but cannot guarantee exact timing or priority access in every case, as rules vary by shrine and date.
09
Lodging
Hotel Accommodation
Hotel bookings follow each property’s terms for check-in, check-out, cancellation, and refunds. CabMantra is not responsible for hotel service issues but will help with coordination where possible.
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Liability
Limitation of Liability
CabMantra operates as a travel coordination platform connecting customers with related services. We are not liable for direct or indirect loss, delay, inconvenience, or damage that may occur during a journey or while using arranged services.
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Safety
Platform Misuse
Fake bookings, false information, or illegal use of the platform is strictly prohibited. CabMantra may suspend services and take appropriate action if misuse is identified.
12
Control
Terms Updates
CabMantra may revise these terms at any time without prior notice. Continued use of our website or services means you accept the updated terms.
Agreement of Use
By booking with CabMantra, you confirm that you have read, understood, and agreed to these Terms & Conditions along with our linked policies.